Water damage restoration ยท Halton and Peel
Water in your home? We help you stop the damage and dry it properly.
Burst pipe, a wet basement, a leak from upstairs. Tell us what happened and we'll get back to you, help you limit the damage, and dry your home the careful way.
We work in Oakville, Burlington, Milton, Halton Hills, Mississauga, Brampton and Caledon, and we'll tell you when we can come
Damage gets worse the longer things stay wet, so the first step is understanding what happened. Send us a request and we'll call you back, talk it through, and tell you when we can come.
Not sure we cover your street? Put your postal code in the form and we'll tell you. See every postal code we serve.
What to do in the next ten minutes: stay safe, stop the water, then save what you can
- Stay safe first. If water is near outlets, power bars, baseboard heaters, the furnace or the electrical panel, don't go in. Call your local hydro utility (the company on your electricity bill) to cut the power. Stay off wet floors and away from any ceiling that sags.
- Stop the water if you can. Close the main water valve, or the valve under the fixture that's leaking.
- Treat sewage and floodwater as unsafe. Keep children, older people and anyone who is ill or recovering away from it. Don't use food or toiletries the water reached.
- Take a few photos. Before you move much, photograph the water and the damage. Your insurer will want to see them.
- Lift what you can. Move photos, papers, books, shoes and rugs off wet floors. Slide foil or plastic under furniture legs so the wood and stain stay off the wet carpet.
- Start drying only if the water is clean and it's safe. Mop or blot standing water, open windows if it's drier outside, and run a dehumidifier if you have one. Don't use a household vacuum on water. With sewage or floodwater, don't try to clean it up yourself, and keep fans away from it.
If anyone is hurt, or you smell gas, leave and call 911.
Next we dry your home and check it every day; you approve the cost first, and you pay, though your insurance may cover it
- We understand it before we promise anything. We ask where the water came from and how long things have been wet, then come and see it. We won't guess how long drying will take before we've measured.
- We find where the wet stops. Water travels under floors and inside walls. We follow it with moisture meters until we find its edge, and mark the readings on a floor plan.
- We tell you what has to come out, and why. Some materials dry well. Others, like carpet pad soaked by sewage, have to go. We show you, and nothing is thrown away without your OK and a photo.
- We dry it with the right equipment. Drying fans and dehumidifiers, set up for your rooms. Please leave them running and call us before you switch anything off.
- We check every day and write it down. The same meters at the same marked spots, until every spot matches the normal reading for that material in a dry part of your home.
- We walk you through it before we leave. When the readings show dry, we go through the record with you, write down anything you're not happy with, and tell you what we'll do about it.
Who pays. You do. Before we charge for anything, including a visit, we tell you what it costs and you sign to approve it. Your home insurance may cover some or all of it, depending on your policy, so call your insurer early. We keep the photos, readings and notes insurers usually ask for.
We're a new water damage restoration business for homes in Halton and Peel, and we write everything down
We follow one written method on every job: measure first, dry properly, check every day, and keep a record you can read.
We're a new business, so we don't have reviews to show you yet. Ask us anything, from how we'll dry your floors to why something has to be removed, and we'll give you a straight answer.